Your privacy is our priority

Ubet's Privacy Policy

How we collect your personal data, where we store it, and how we keep it safe — it's all clearly set out here. At Ubet, we believe transparency is the best form of security.

Last updated: January 2026
SSL encryption
All data encrypted
GDPR compliant
Maintaining international standards
No third parties
Data is never sold

Role & Contact

Welcome to Ubet. Thank you for taking the time to read our Privacy Policy — it is the foundation of trust between you and us. This document explains in detail how responsibly we handle the information you provide while using the Ubet platform.

This privacy policy applies to the Ubet website (ubet-baji.com), mobile app, and all related services. It takes effect whenever you open an account, place a bet, make a payment, or interact with us in any way.

We believe every user's privacy is a fundamental right. That is why Ubet will never sell your data to third parties or share it without authorization. All our data processing complies with international data protection standards.

This privacy policy is written in Bengali so that members in Bangladesh can easily understand it. If you have any questions, feel free to contact us directly: support@ubet-baji.com

What we What we collect

Ubet only collects information that is genuinely necessary to provide our services. We don't gather data we don't need, and what we do collect is kept secure. A detailed breakdown of the information collected is provided below:

Data type Example Why we collect it
Identity information Name, date of birth, national ID KYC verification and age confirmation
Contact information Mobile number, email address Account confirmation & notifications
Financial information Mobile banking number, transaction history Payment processing and fraud prevention
Technical information IP address, device information, browser type Security and platform improvement
Usage data Betting history, favorite games, session duration Personalized experience and bonus offers

We collect information directly from you (via registration and payment forms), automatically (through cookies and log files), and from third-party verification services.

Information How it's used

Ubet uses your collected information only for legitimate, transparent purposes. We never use your data in ways you're unaware of. The main areas of data use are outlined below:

  • Account management: To create your profile, verify your login, and ensure account security.
  • Payment processing: To process deposits and withdrawals securely and to prevent financial fraud.
  • KYC verification: To meet legal requirements and prevent underage account registration.
  • Customer support: To resolve your issues quickly and maintain a history of previous interactions.
  • Personalized offers: To offer you relevant bonuses and promotions tailored to your preferences.
  • Platform improvements: To analyze usage patterns and improve Ubet's services.
  • Legal obligations: To meet regulatory requirements and support legal processes.

We never sell your personal data to advertising companies. No third-party marketing partner of Ubet has direct access to your information.

Information Sharing policy

Ubet respects your privacy. We never sell your data to third parties. However, there are specific circumstances under which we may share information — with full transparency:

  • Payment providers: Only the information required to process transactions is shared with mobile banking services such as bKash, Nagad, and Rocket.
  • Identity verification services: Your information is shared with licensed verification agencies to complete the KYC process.
  • Law enforcement: Information may be disclosed to government authorities in response to a court order or valid legal request.
  • Technology service providers: With server hosting and cybersecurity specialists — under strict confidentiality agreements.

Outside of the cases listed above, your data is never shared with anyone. All third parties are required to comply with our data protection standards.

Cookies Policy

The Ubet website uses cookies. Cookies are small text files stored in your browser that help remember your session information, making your browsing experience smoother and more convenient.

  • Essential cookies: These cookies are essential for maintaining your login session and ensuring platform security. Disabling them may prevent the platform from functioning properly.
  • Analytics cookies: Anonymous data is collected to understand which pages are used most and where issues occur.
  • Preference cookies: Used to remember your language, theme, and other preferences.

You can manage cookies from your browser settings at any time. However, disabling essential cookies may affect the functionality of certain features.

Information Security measures

Ubet uses industry-leading technology to protect your data. Our security measures are multi-layered and continuously upgraded.

  • SSL/TLS encryption: All data transmitted between your browser and our servers is secured with 256-bit SSL encryption.
  • Two-factor authentication (2FA): OTP verification provides an extra layer of security for your account.
  • Data center security: Our servers are hosted in internationally certified, secure data centers.
  • Regular security audits: Third-party cybersecurity experts regularly audit our systems.
  • Suspicious activity monitoring: Our 24/7 automated system detects unusual login attempts and transactions.

You also play a role in keeping your account secure. Use a strong password, never share your login credentials with anyone, and avoid accessing your account over public Wi-Fi.

Your Privacy rights

Ubet believes you should have full control over your own data. That's why we provide you with the following rights:

  • Right to access: You can contact our support team at any time to request details about what information we hold on you.
  • Right to data correction: You may request corrections to any inaccurate information we hold about you.
  • Right to erasure: After your account is closed, you may request deletion of your data once the applicable retention period has elapsed.
  • Right to opt out of marketing: You can opt out of promotional emails or SMS at any time.
  • Right to data portability: In certain circumstances, you can request a copy of your data in a structured, portable format.

To exercise these rights support@ubet-baji.com. We typically respond within 30 business days.

Information How long we keep it

Ubet retains your data only for as long as necessary — including the time required to meet legal obligations, resolve disputes, and enforce agreements.

Data type Retention period
Account & identity information 5 years after account closure
Financial transaction records Minimum 7 years as required by law
Customer support contact 2 years after the issue is resolved
Cookies & session data 30 days after the session ends
Marketing preferences Until consent is withdrawn

Once the retention period has passed, your data is securely deleted or anonymised so that you can no longer be identified.

Child Privacy policy

Ubet is strictly for users aged 18 and above. We do not knowingly collect personal information from minors. Age verification is mandatory during the registration process.

If a parent discovers that their child has created an account on Ubet, they should immediately support@ubet-baji.comto contact us. We will promptly close the account and delete all associated data.

To learn more about responsible gaming, visit our Responsible gaming Visit the page.

Policy Update process

Ubet may update this privacy policy as needed. Changes may be driven by new legal requirements, technology upgrades, or changes to our services. For any significant updates, we will notify you in advance via email or SMS.

The date at the top of this page will be updated after each revision. Continued use of Ubet following any changes constitutes your acceptance of the updated policy.

With us Contact us

If you have any questions, complaints, or requests regarding our privacy policy, don't hesitate to get in touch. Our dedicated privacy team will handle your matter with care.

  • Email: support@ubet-baji.com
  • Response time: Usually within 24–48 hours
  • Live chat: Log in to the platform and reach our 24/7 live support team

Protecting your information Our commitment

Military-grade encryption

Every transaction and personal detail you share is protected by 256-bit SSL encryption — the same standard used in the banking sector.

Data is never sold

Ubet never sells your personal data to advertisers or data brokers. Your information belongs to you, and you alone.

GDPR compliant

Our privacy policy follows the international GDPR standard — Europe's highest data protection regulation.

In your control

Opt out of marketing, view your data, or request deletion — you're in full control, anytime.

24/7 security monitoring

Our automated system monitors your account around the clock for unusual activity and sends instant alerts.

Full transparency in Bengali

Our privacy policy is written entirely in Bengali so every user in Bangladesh can easily understand it.

About privacy FAQ

No, never. Ubet only stores the mobile number and reference number needed to complete a transaction. Your mobile banking PIN or password is never saved in our system, and no member of our staff will ever ask for it.

Our primary servers are kept in secure locations. Where international data transfers are required for processing, they are carried out under GDPR-compliant agreements with adequate data protection standards ensured at the destination.

Even after an account is closed, certain information must be retained for a specified period to meet legal and regulatory obligations. Financial records are generally kept for 7 years. Once that period expires, all data is securely deleted.

You can opt out of promotional SMS and emails at any time by emailing support@ubet-baji.com or letting us know via live chat. Changes will take effect within 48 hours of your request. However, important account-related messages — such as payment confirmations — will continue to be sent.

In the event of a data breach, Ubet will notify the relevant regulatory authority within the legally required timeframe (typically within 72 hours). If your data is potentially at risk, we will notify you directly via your registered email or mobile number.

Your data is secure — now enjoy the experience

Your privacy is 100% protected at Ubet. Open an account today and experience Bangladesh's premier betting platform.

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